Call Centre & Customer Service
Posted 12/06/2026
Closed 26/06/2026
Penrith, 2750, Sydney, New South Wales
Full time
Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.
About this Program
YouThrive (formerly Youth Community Living Support Service) is an NSW Government-funded program that provides community-based psychosocial support for young people aged 15-24 who have a serious mental illness and are at risk of functional disability.
The program aims to support recovery, reduce chronic disability, and prevent unnecessary hospitalisation through tailored services that help young people stay connected to family and community, engage in education and employment, maintain stable housing, and experience continuity of care.
About the opportunity
As Team Leader, under you'll be responsible for establishing the service enhancements under the direction of the Regional Management team. You'll managing the recruitment and integration of the enhancement trial specialist positions within the existing program and service system. The role provides leadership, coordination and support to a multidisciplinary team, fostering a collaborative, values-driven environment and guiding the team through a dynamic and evolving project landscape.
Please note: this position can be worked across any of our listed offices below:
Lismore, Penrith, Campbelltown, Bella Vista and New Castle West
The Key Deliverables of the role are:
You will also need:
About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!
Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.
What we offer
For a confidential discussion about the role, we encourage you to contact Tom Apin on [email protected]
Once you APPLY click here for a copy of the position description
Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.
If you'd like to know more about our reconciliation commitment, click here Reconciliation | Wellways
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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.