Practice Manager

Practice Manager – Penrith (Experienced Candidates Only)

Tranquil Minds Psychology & Psychiatry Solutions (TMPPS)

Tranquil Minds Psychology & Psychiatry Solutions (TMPPS) is a well-established, multidisciplinary private mental health practice with over 30 years of service to the Sydney community.

We are currently seeking an experienced Practice Manager to take ownership of operations at our Penrith clinic. This is a key leadership role working closely with the Director to ensure smooth day-to-day operations, strong team coordination, and a high standard of patient care.

The Role

Reporting directly to the Director, you will be responsible for:

• Overseeing the day-to-day operations of the Penrith clinic
• Leading, supporting, and coordinating administrative staff
• Managing rostering, workflow, and front desk performance
• Ensuring a high-quality patient experience across all touchpoints
• Overseeing billing processes including Medicare, SIRA, NDIS, and private billing
• Managing referrals, appointment flow, and practitioner coordination
• Monitoring room utilisation and operational efficiency
• Identifying and implementing process improvements
• Supporting onboarding of new practitioners and service expansion

About You (Essential Requirements)

• Proven experience as a Practice Manager in a healthcare setting (essential)
• Demonstrated experience managing administrative teams
• Strong organisational and problem-solving skills
• Ability to work autonomously and take ownership of operations
• Professional, calm, and solutions-focused approach
• Strong understanding of healthcare administration processes

Highly Regarded

• Experience in mental health or specialist medical practices
• Familiarity with Gentu or similar practice management systems
• Experience with Medicare, SIRA, NDIS or private billing workflows

What We Offer

• Flexible engagement options (full-time, part-time or casual)
• Remuneration aligned with the Health Professionals and Support Services Award, with flexibility within the range based on experience
• Opportunity to transition into a permanent leadership role based on performance
• Direct working relationship with the Director
• Opportunity to take ownership of an established clinic
• Involvement in future expansion (including Castle Hill location)
• Supportive and collaborative team environment
• Free on-site or nearby parking

Location

Penrith, NSW
(Some involvement in future Castle Hill operations may be required)

Compliance Requirements

• Working With Children Check (WWCC)
• National Police Check

Apply Now

If you are an experienced Practice Manager looking to take ownership of a key clinic within a growing organization, we would welcome your application.

Job Types: Full-time, Part-time, Casual

Pay: $43.61 – $48.36 per hour

Work Location: In person